AngelLift Terms and Conditions

NOTE: WE DO NOT REPEAT BILL OR REPEAT SHIP. THIS IS A ONE-TIME PURCHASE.

This is a legal agreement between you (“you”) and California Incorporators, LLC / AngelLift Distribution, LLC (“AngelLift,” “we,” or “us,” including any and all employees, owners, and partners). Please review the policies below before completing a purchase on the AngelLift website, mobile version, or application thereof (collectively, the “Site”). These are the Terms and Conditions that apply to your purchase of products from the Site (these “Terms and Conditions”). You hereby agree to the terms contained in this agreement (“Agreement”) by completing a purchase, which as part of such process shall include the selection of a method of payment and entry of your payment method information. In connection with the foregoing, you hereby authorize AngelLift to charge the selected payment method and its associated payment account that you have specified for the purchase of the product.

SECTION 1 – Legal Age Requirement

By completing a purchase through the Site, you represent that you are at least the legal age of majority or are legally authorized, with any necessary consent of a parent or guardian, to agree to these Terms and Conditions and fulfill any obligations in connection with such purchase. AngelLift reserves the right to verify the foregoing. At the time of delivery, any shipment containing a product may require the signature of an adult possessing valid picture identification issued by a government agency.

SECTION 2 – Product Offer

If you are unhappy for any reason with your purchase, please return it within 30 days for a full product refund in accordance with our Return and Refund Policy below. All orders are subject to AngelLift’s acceptance. After your order has been placed, we will provide you with an email confirming our receipt of your order. The confirmation you receive does not constitute our acceptance of your order. Rather, we are only confirming our receipt of your order. AngelLift may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your payment card or payment method has already been charged for an order that is later cancelled by AngelLift, we will issue you a refund. If you do not receive confirmation that your order has been placed, please contact our customer service at support@angellift.com. Your order will be deemed accepted upon its shipment and your receipt of a shipment confirmation of your order.

While we want everyone to be able to enjoy our products, we may, in our sole discretion, decline an order or limit or cancel quantities purchased per person, per household, or per order. Some reasons we may do so include, but are not limited to, the following: (1) orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors; (2) orders that appear to be shipped to a freight forwarding company for reshipment; (3) orders that cannot be processed as a result of incorrect or invalid billing, shipping, or payment information, including incorrect credit or debit card information such as card number, expiration date, and card security value; incorrect payment method billing information (billing information provided must be the same as what your financial institution has on record); and/or insufficient or incorrect shipping address such as street address, city, state/province, ZIP or postal code; (4) orders that, in our sole discretion, we suspect to be fraudulent; or (5) orders connected to previous credit card disputes. We reserve the right, subject to applicable law, to limit the sales of our products or services to certain persons, geographic regions, or jurisdictions or on a case-by-case basis. Any offer for any product or service made on the Site is void where prohibited.

Once an order has been placed, it cannot be cancelled by you unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested. When you place an order for AngelLift, you will be charged the non-refundable shipping and handling fee plus the cost of AngelLift on the payment card you provide at checkout. If for any reason you are unsatisfied and want to return products you have ordered, please review the Return and Refund Policy outlined below.

SECTION 3 – Taxes and Shipping

All pricing set forth on the Site is in U.S. Dollars and is exclusive of applicable taxes and shipping charges. All orders are subject to any applicable taxes on the purchase or delivery of the product and applicable shipping charges.

SECTION 4 – Lifetime Satisfaction Guarantee

AngelLift Dermastrips are also subject to our Lifetime Satisfaction Guarantee, whereby customers who elect to have lower facial injections after they have used AngelLift Dermastrips for at least six (6) consecutive months are entitled to receive a full refund (less the cost of shipping and handling) for all their AngelLift Dermastrip purchases.

Claim Process for Lifetime Satisfaction Guarantee. To request a Lifetime Satisfaction Guarantee refund, please contact our customer support team at support@angellift.com. You will need to include your name, phone number, Order ID, the date you started your AngelLift Dermastrip treatment, and a brief summary of your request in your email. To complete your claim, we will require receipts or proof of three (3) consecutive bi-monthly (every 60 days) purchases and a copy of the invoice for your elected procedure (injections only). If you are approved, then your refund will be processed, and within five to seven business days a credit will be applied to your credit card or original method of payment. The maximum credit refunded will be the original invoice value of your purchases less the cost of shipping and handling and cannot exceed six (6) months of purchases.

Your Lifetime Satisfaction Guarantee is not conditional upon the return of your AngelLift Dermastrips. If you haven’t received your refund, please check your bank account first to see if it has been posted. If not, then contact your credit card company, as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you are still experiencing problems, please contact our customer support team at support@angellift.com.

SECTION 5 – Return and Refund Policy

AngelLift products carry a 30-day money-back guarantee from the date of receipt of goods. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. Refunds do not include the original cost for shipping and handling. Select discounted and/or discontinued items are final sale and are not eligible for return or exchange. If you receive a replacement or alternative item (size, color, strength, etc.), your purchase is no longer eligible for a refund. International orders are final sale. All returns must be handled as medical waste, as items can be used within the oral cavity; AngelLift is therefore required to charge a $10 fee for the handling and disposal of such items.

AngelLift Dermastrips are also subject to our “Unconditional Smile Guarantee,” a 30-day money-back guarantee (from the date of receipt of goods), even if the original packaging has been opened and the product used. Refunds do not include the original cost for shipping and handling.

Return Process. To request a return for any AngelLift product, please contact our customer support team at support@angellift.com. You will need to include your name, phone number, Order ID, the product you wish to return, and a brief summary of your request (reason for request, return for exchange, or return for refund) in your email. To complete your return, we will require a receipt or proof of purchase. Upon acceptance of a return request, our customer support team will issue you a Return Material Authorization (RMA) tracking number. Please do not send your purchase back to the manufacturer. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. Please consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Return for Exchanges (if applicable). We only replace items if they are defective or damaged, and only issue exchanges for the same item. If you need to request a replacement product, please contact our customer support team at support@angellift.com and follow the instructions above (Return Process). Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and are processing your request. We will also notify you of the approval or rejection of your exchange (if applicable). If your request is approved, a replacement order will be shipped within five to seven business days of receipt of the returned original product.

Return for Refunds (if applicable). Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund (if applicable). If you are approved, then your refund will be processed, and within five to seven business days a credit will be applied to your credit card or original method of payment. The maximum credit refunded will be the original invoice value, less the disposal fee (described above), less the cost of shipping and handling. If you haven’t received your refund, please check your bank account first to see if it has been posted. If not, then contact your credit card company, as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you are still experiencing problems, please contact our customer support team at support@angellift.com.

Lost or Stolen Deliveries. If tracking information from the carrier confirms that an order was delivered but the package was not received, please contact us within five (5) days of the delivery date. As a courtesy, we may issue one replacement shipment for the order. By accepting a replacement shipment, the customer agrees that the replacement order constitutes final fulfillment of the original purchase, and the order will not be eligible for refund, return, or additional replacement. AngelLift reserves the right to limit or deny replacement requests in cases of suspected fraud, repeated claims, or delivery issues outside our control.

SECTION 6 – Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 – Gifted Products and Third-Party Use

If you purchase AngelLift products as a gift or otherwise provide, transfer, share, or make the product available to another individual, you are solely responsible for ensuring that the recipient reviews and follows all product instructions, warnings, eligibility requirements, and applicable terms and conditions. AngelLift is not responsible for any claim, injury, misuse, adverse reaction, dissatisfaction, or other liability arising from use of the product by any person who did not directly purchase the product from AngelLift. By purchasing a product for another person, you agree to assume responsibility for that gift recipient’s receipt and use of the product and agree to indemnify and hold AngelLift harmless from any claims arising from such third-party use to the maximum extent permitted by law.

SECTION 8 – Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANGELLIFT AND AFFILIATES DO NOT ACCEPT OR ASSUME LIABILITY FOR YOUR USE OF THE PRODUCT. FURTHER, IN NO EVENT WILL ANGELLIFT OR ITS OFFICERS, DIRECTORS, SUBSIDIARIES, AFFILIATES, EMPLOYEES, OR AGENTS BE LIABLE TO ANY PARTY FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATING TO A SALE OF MERCHANDISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. ANGELLIFT AND ITS AFFILIATES’ MAXIMUM LIABILITY FOR THE PURCHASE OF THE MERCHANDISE SHALL NOT EXCEED THE AMOUNT PAID FOR SUCH MERCHANDISE. IN SOME JURISDICTIONS, THE FOREGOING LIMITATIONS OF LIABILITY MAY NOT FULLY APPLY. ACCORDINGLY, IN SUCH JURISDICTIONS, THE FOREGOING LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT OF THE LAW.

SECTION 9 – Disclaimer of Warranties

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED BY ANGELLIFT, ANGELLIFT AND AFFILIATES MAKE NO OTHER WARRANTY OF ANY KIND REGARDING THE PRODUCT AVAILABLE FOR SALE ON THE WEBSITE, WHICH IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. IN PARTICULAR, TO THE MAXIMUM EXTENT OF THE LAW, ANGELLIFT AND ITS AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.

SECTION 10 – Additional Terms and Conditions

In addition to these Terms and Conditions and the policies stated above, any purchases you make through the Site are subject to the Website Terms of Use and Privacy Policy.

SECTION 11 – Dispute Resolution

BINDING ARBITRATION. ANY CLAIM OR DISPUTE RELATING IN ANY WAY TO YOUR PURCHASE OF ANGELLIFT PRODUCTS SHALL BE SUBMITTED TO CONFIDENTIAL ARBITRATION, except that either party may seek interim relief from any state or federal court in the party’s state of residence to protect the party’s intellectual property rights. ARBITRATION WOULD REMOVE YOUR RIGHT TO LITIGATE A CLAIM IN COURT OR TO HAVE A JURY TRIAL ON THAT CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. IT IS IMPORTANT THAT YOU READ THIS PROVISION CAREFULLY BEFORE ACCEPTING THESE TERMS AND CONDITIONS.

The arbitration will be administered by either the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, or National Arbitration and Mediation, Inc. (“NAM”) under its Comprehensive Dispute Resolution Rules and Procedures, in each case in effect when the claim is filed (the “Rules”). AngelLift shall have the ability to choose between these two forums, as well as to choose a venue that is convenient for AngelLift. The applicable Rules and other information may be obtained from the AAA (www.adr.org) or NAM (www.namadr.com). The parties shall split 50%/50% the cost of the administrative and arbitrator fees. Notwithstanding any choice-of-law provision included in these Terms and Conditions, this arbitration section is subject to the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) and the New York Convention on the Recognition of Foreign Arbitral Awards (9 U.S.C. §§ 201–208, or as codified in the jurisdiction where enforcement of the award is sought).

The arbitration will be conducted before a single arbitrator and will be limited solely to the dispute or controversy between you and AngelLift. Hearings shall be held as provided by the Rules, and if any in-person hearing is required, it shall be held in a venue chosen by AngelLift. Any participatory arbitration hearing that you attend shall take place in California. California state law will apply during the arbitration. The judgment upon the award rendered by the arbitrator(s) shall be final and binding and may be entered in any court of competent jurisdiction. Unless inconsistent with applicable law, each party shall bear the expense of their respective attorneys’, experts’, and witness fees, regardless of which party prevails in the arbitration.

NO CLASS ACTIONS. TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CONSOLIDATED OR CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION, OR OTHER PROCEEDING. YOU UNDERSTAND THAT BY AGREEING TO THIS CLASS ACTION WAIVER, YOU MAY ONLY BRING CLAIMS AGAINST ANGELLIFT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. IF YOU HAVE ALREADY PURCHASED A PRODUCT AND YOU DO NOT AGREE TO THE FOREGOING TERMS AND CONDITIONS, YOU MUST TELL US IN WRITING AND RETURN THE PRODUCT TO GET A REFUND.

SECTION 12 – Governing Law

These Terms and Conditions shall be construed and enforced solely in accordance with the laws of the State of California in the United States of America, as applied to agreements entered into and completely performed in the State of California (without regard to conflict-of-law principles). Any claim you might have against AngelLift must be brought within two (2) years after the cause of action arises, or such claim or cause of action is barred. In addition, you agree to waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to these Terms and Conditions. You also acknowledge and agree that any applicable state law implementation of the Uniform Computer Information Transactions Act (including any available remedies or laws) shall not apply to these Terms and Conditions and is hereby disclaimed. A printed version of these Terms and Conditions and of any related notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent as other documents and records originally generated and maintained in printed form. Please contact AngelLift if you wish to receive a printed copy of these Terms and Conditions.

SECTION 13 – Survival

If any provision of these Terms and Conditions is held to be invalid or unenforceable, that provision shall be construed consistent with applicable law, and the remaining provisions shall be enforced.

SECTION 14 – Entire Agreement

These Terms and Conditions make up the entire agreement between AngelLift and you relating to your use of the product. These Terms and Conditions replace any prior understandings or agreements (whether oral or written) regarding the products purchased on the Site.

SECTION 15 – Contact Us

Questions about these Terms and Conditions should be sent to us at support@angellift.com.

SECTION 16 – Reselling AngelLift

AngelLift is a registered U.S. trademark, and the resale of our products is strictly forbidden. AngelLift products are not allowed to be sold, distributed, marketed, or produced without the written consent of AngelLift. Any AngelLift products offered for sale without the written consent and authorization of AngelLift constitute a violation of your agreement with AngelLift and of federal law. Violators are subject to penalties and/or imprisonment.